Complaint Letter to Bank for Closing Account

In today’s world, every individual has a bank account where they keep their money safe. This entity is made to help people keep their cash in a safe place, which they can use whenever needed. Banks allow individuals to deposit money in their bank accounts and withdraw it when needed. You can deposit money into your account and any other individual’s account for any reason. This cash transfer sometimes requires a nominal amount of money to be paid by the individual to the bank, which is restated as charges taken for the money transfer.

Banks have helped individuals keep their money safe and sound in a secure place over time. Money can also be withdrawn from a bank account through an ATM. ATMs are used worldwide for individuals to withdraw money whenever needed. It is a simple, easy, and charge-free service.

Banks ease their customers’ lives by providing online services for individual transactions. Every time they need to do a transaction, they do not need to walk to the bank. You get all the information online. Banks update their customers via email today of any change in banking policy. It is the easiest and quickest way of sending and receiving money worldwide.

Sample letters

#1

I am writing to formally complain about my account number [X] at your bank. It has unexpectedly been closed without prior notification or consent from my side. I, therefore, request that you look into the matter.

Please note that I had a remaining balance in the approximately [X] account. I had not authorized this amount to be withdrawn or transferred. Moreover, I have not violated any bank terms and conditions. I cannot understand why my account has suddenly been closed.

I want my account reactivated as soon as possible. I trust you will treat this matter with urgency.

#2

This is to raise a formal complaint against the closure of my account [X] at ABC Bank. On the 12th of May, I tried to perform a transaction, which failed. Upon contacting your helpline, I was informed that my account is inactive. I am highly disappointed at this discovery since I had not authorized the closure of my account.

Please note that my account has been used regularly, and I did not violate any of the bank’s policies. I am appalled that my account has been closed without consultation or communication. This has caused me significant inconvenience.

Therefore, I urge an immediate resolution of the matter. My account should be reactivated as soon as possible. If that’s impossible, I would like to retrieve my remaining funds.

Looking forward to your prompt assistance.

#3

Mr. James
Manager
ABL BANK. Westwood

Mr. John
Account holder
ABL BANK. Westwood

Dated: 21^st December 20XX

Subject: Complaint letter to the bank for closing the account

Respected Sir James,

I have been an account holder at ABL for the past five years. Your banking services were excellent, but for the past few months, I have been facing terrible problems on your end. I had been sending money from the bank to my mother, who is ill, for many months. This was my fourth and now the fifth transaction in this respect, which did not work at all.

The last time I had to send money to my mother, the bank authorities did not inform me that some maintenance was happening, so I could not. It was your responsibility to notify me beforehand about the maintenance so that I could have made another arrangement. The bank authorities later apologized to me in this respect and promised that everything would be taken care of in the future.

A few days back, I tried again to send money to my mother and failed, like the last time. This time, I called the bank, and upon inquiring more, I learned that the bank had terminated service for a limited time. This time, I grew furious as this was the second time I could not carry out my transaction.

Your bank certainly does not take responsibility for anything. You give excuses for the non-availability of service, and it is for this reason that I no longer wish to receive banking services from your bank. I want to close my account with ABL Bank immediately.

Yours sincerely,

Mr. John
Account holder
ABL BANK, Westwood