Almost all the superstores have reliable, authentic, and professional vendors who know how to provide quality products to keep the store’s business going at a good pace. The store owners reckon their tireless efforts in supplying standard goods by keeping on preferring their services over others and paying them back with their fair share.
Nonetheless, performance assessments are pivotal when it comes to maintaining this merit that is the ground of a company’s success. Without holding such evaluations, any company, regardless of how successful at the moment it is, can bend down to its knees because, as per the logical consequences, the quality drops without a check and balance.
Thus, almost all the companies or stores have a quality control department that is responsible for regular appraisal with which it assesses the performance of vendors with multiple tools. If the assessment shows the vendors lacking the quality standard or have any other malfunctions like delayed deliveries or not adhering to the guidelines about the product, they are officially sent a warning letter.
In this warning letter, the complaint about the vendor’s services is brought to his/her attention with solid evidence. The vendor is intimated how he is only warned this time, but further malfunctions can be ground to disciplinary measures. Furthermore, a new set of instructions can be enclosed in the letter explaining how to cover the shortcomings found in previous products applicable with immediate effect.
You may also mention how their careless attitude has cost your company/store big time and you are still recovering from the loss.
Down below is a sample of the vendor performance assessment warning letter for your help. Have a look at this letter and you are free to make all the necessary changes you want.
We regret to intimate it to you that the products you delivered in last batch 8 (write down the batch code) have a plethora of malfunctions and defects in them on account of which we are not in the position to forward them to the sales department.
Owing to this amateur exhibition from your end, our store had to go through a huge loss and we’re still recovering from it. Nonetheless, the company board has decided not to penalize you as we have had a healthy business relationship for over a decade now.
Henceforth, we are only quitting this matter with a warning for you to not repeat your mistake for, if it, in an unfortunate event, takes place again, we will have no other option but to take a strict disciplinary measure.
Enclosed in this letter is an instructions page following which you can repair the products and deliver us back again within 15-working days. Please read the protocols carefully before you initiate the manufacturing process so you may dispatch perfectly working articles
Should you have any queries related to anything, please feel free to contact me at [X] during work hours.